Privacy Policy
CoinRoute ("we", "us") operates coin-route.com, an independent information aggregator that compares crypto card offerings. This policy explains what personal information we collect when you contact us through the site, and how we use it.
1. Information we collect
When you submit the contact/application form on this site, we collect only what you voluntarily provide:
- Your country of residence
- The cryptocurrency you intend to use
- Your wallet address (if provided)
- A contact point — Telegram, WhatsApp, or email (as you choose)
We do not collect passwords, seed phrases, payment credentials, ID documents, or any data that could be used to move funds.
2. How we use your information
- To respond to your request and follow up about card applications
- To answer questions you send us through our contact channels
We do not sell, rent, or share your personal data with third parties for marketing purposes.
3. Where your information is stored
Our contact database is hosted by a third-party cloud provider (Directus) on secure servers. Data is accessible only to authorized CoinRoute operators.
4. How long we keep it
We keep application data only as long as needed to respond to your request and comply with legal obligations, after which it is deleted. You may ask us to delete your data at any time.
5. Your rights
Depending on your jurisdiction (including GDPR where applicable), you may have the right to access, correct, or delete your personal data, or to object to its processing. To exercise these rights, contact us at [email protected].
6. Cookies & analytics
As of August 2026, this site does not use advertising cookies or cross-site tracking. If analytics tools are introduced in the future, this section will be updated.
7. Links to third parties
This site links to card issuers and wallet brands for information purposes only. We are not responsible for the privacy practices of external websites.
8. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision. We recommend you review this page periodically.
9. Contact
Questions about this policy: [email protected]
CoinRoute SA · Bahnhofstrasse 21, 8001 Zürich, Switzerland